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  Help topics  
       
   
1.   How do I buy items.
2.   How do I advertise my items.
3.   What size image can I upload.
4.   Do I get a refund if I sell my item early.
5.   Can I use Paypal to pay for my item.
6.   How do I remove an item I have sold early.
7.   Can I list more than one item per advert.
8.   Why are all the adverts in the same format.
9.   What information is shared with sellers / buyers.
10.   Will everyone be able to see my email address if I advertise an item.
11.   Can I change my advert details after listing.
12.   Why can I only change certain details on my advert.
13.   How do I find out what the conditions mean
 
   
   
   
   

How do I buy items.

 
   
Buying is easy, just you’re the search engine or categories page to search for an item and then create a user account and login to get instant access to the sellers.  
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How do I advertise my items.

 
   
Selling is easy, once you have created a user account, simply login and go to the selling page. You can then select advertise item from the bottom of the selling page or start selling from your account page. Simply fill in the quick and simple form, browse for your image if required and then click the advertise item bottom to complete.  
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What size image can I upload.

 
   
There is an restriction of 2mb on image size, please ensure your image is below this size before submitting.  
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Do I get a refund if I sell my item early.

 
   
You cannot apply for a refund just because your item sold early, the set fee is for 1 month of advertising or until the item is sold, which ever is the soonest.  
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Can I use Paypal to pay for my item.

 
   
You can use any form of payment you and the seller agree on, you have direct access to the seller to agree terms before the items sold.  
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How do I remove an item I have sold early.

 
   
If you login to my account you will be able to select the item that has sold and click on update to modify. You will then get a screen that will allow you to either delete the item or mark it as sold.  
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Can I list more than one item per advert.

 
   
Yes you can list as many items as you wish in one advert, although you are limited to one photo.  
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Why are all the adverts in the same format.

 
   
We have designed the site so all sellers use the same format to allow buyers to easily find the important bits of information quickly and easily on every item.  
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What information is shared with sellers / buyers.

 
   
In the first instance only your email address is ever given to a buyer or seller when first contact is made. The choice is then yours as to which contact information you wish to supply, the whole transaction can be completed via email if preferred.  
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Will everyone be able to see my email address if I advertise an item.

 
   
No one can see any of your contact details (apart from location field) from your advert. First contact has to be made through our contact form which doesn't reveal any of your contact details or email address. If you chose to reply to a buyer then they will receive your email address.  
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Can I change my advert details after listing.

 
   
You can change some of your advert details after listing from the My Account page, simply find the item you wish to change and click the update button.  
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Why can I only change certain details on my advert.

 
   
We restrict the ability on certain fields as this can be classed as cross advertising for other categories etc. The main information about your item is updateable as many times as you like during your listing.  
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How do I find out what the conditions mean

 
   
If you click anywhere on the item details page a window will open with a list of conditions and there descriptions.  
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